Disappointing We have enrolled for their free trial for experience the product. We created some workflows but we realised that it is not fit for purpose. UX and UI are behind of the industry (personal opinion). Hence, we did not pay for the subscription. When we want to get a screenshot of what we have created so far, they said we need to get a subscription. Based on the GDPR they need to provide user generated data in their platform, however they are breaching the data protection law for generating revenue. Furthermore, when we want to get monthly subscription (apparently they dont provide), they wanted us to pay yearly fee to access to a single ill-designed workflow. We did not even want to get the workflow itself, just the data we have in the platform (in written). Disappointing experience

I've had Smartdraw since 2013 I've had Smartdraw since 2013. If you asked me back then, I would've told you Smartdraw's the bomb but in 2019, it's old and trite and I barely use it. It's stuck in same boring 2d visuals while the rest of the world has moved to 3D and 3D rendering. I've asked when will they start making exciting 3D visuals but each update has the same outdated stuff ZZZZzzzzzzzz. Even Powerpoint has moved to loading in 3D images. If the next update has the same boring 2 dimensional visuals, I'm done.

Waste of time As echoed below, the trail is a complete waste of time. Can only export drawings with intrusive watermarks on them which block any content from being read. I will not be purchasing as I have no idea what the finished drawings will look like in a report.

Overpriced and the trial is terrible Overpriced and the trial is terrible, and doesn't offer all of Smartdraws capabilities. We did a trial document on this and couldn't even print it out to see what it look like, it says that there's a watermark on it but we couldn't get it to print out nor could we export it. We were still a day within our trial, but it was trying to force us to buy it. We're not buying anything we can't see on paper. It's one thing to look at it on the computer, another thing to look at the end product. Their trial is reasonable, but considering you have to pay all 12 months at once, there is other software out there that does the same thing, for a lot less. That means if you decide you don't like it after several months, you're still stuck paying for the whole entire year. At this point I wouldn't recommend it. Don't be fooled by all the biased reviews, many of those places are paid advertisers, be careful what you believe

Avoid at all cost. 2013 Smartdraw version. Of all the software packages I've used over the decades, this is the worst. Many bugs and deficiencies. I greatly regret having chosen this for software documenation as I now have to convert all my drawings to another drawing package. As for technical support....forget it.