Awful I am writing an essay for Uni and I drew a strategy map, using SmartDraw, took me 2 days, 2 days I don't really have, and when I reach the end, it has a stupid watermark, that makes it unusable for academic purposes. Awful experience, if it's going to have a watermark you have to tell us before we waste time on this. Will never ever use again and will not ever recomend it.

Avoid at all cost. 2013 Smartdraw version. Of all the software packages I've used over the decades, this is the worst. Many bugs and deficiencies. I greatly regret having chosen this for software documenation as I now have to convert all my drawings to another drawing package. As for technical support....forget it.

A great company, a great software Smartdraw is just simply, practical and everyone can find beautiful and very profesional charts to use. I like specially the new infographics and, of course his very large library of icons and symbols. I can add so mucha features like tabs, connecting points to reate your owns shapes and son on. The service is very good (I started to use Smartdraw in 1999!), I recommend SD everywhere, all of the books I was write have at least one graph create on any of their versions.

Bugs, bugs and more bugs. Bugs, bugs, and more bugs. Page orientation changes, I guess because it wants to. Fill, line, shape, magnification, and quite frankly just about everything else goes, yeah-na. I can't say anything good about this drawing software, especially compared to Visio. I might not be an architect but I am an engineer, just can't use this, I have to shut down often hoping to reset. Sorry, but for me this drawing software is not fit for purpose. By the way, it's these bad reviews that you 'Smartdraw' should be attending to, I note that your silence is deafening. I couldn't care less about the pricing, just wanted something that works, sorry, 'Smartdraw' doesn't.

The software keeps crashing I'm an Interior Designer and I have used SmartDraw for many years to draw layouts. It seems that it has gone worse over the years as it keeps crashing way too often and it doesn't even keep your previous versions of work. I just lost about 3 hours of work when it crashed AGAIN, even though I had saved all the time. It says I have a "damaged" file, but I can't open it. In my experience there's very little support for users.