sam Landowski
FIWould give 0 starts if I could Would give 0 starts if I could. Please do not ever use Adobe if you want to stay sane go get a different software please. Adobe has dozens of glitches and bugs that make it painstakingly hard to get anything done also it just randomly freezes and shutdown on you for no apparent reason deleting all your unsaved work. Adobe seems like a great software to use on the outside but it really suck not worth the money.
Jakob Olsen
DKIt's a handicapped support service It's a handicapped support service. I went through 6 chats... first is a bot you have to trick into giving you a "real person". This "person" will then ask what they are summoned for. Then they will ignore your plead to forever leave their god horrid "service". But they will send you to a "specialist". This "specialist" will then follow up with more plan options that you DIDN'T ask for. Even if they answer your pleas for help, they manage to fist you with another offer to CHANGE plans... I have never wanted to end my life this badly. And that is not a joke... or overdoing it...
Graham
ESI agree with many of the one star… I agree with many of the one star reviews. Adobe say they send out an email asking if you would like to cancel or renew your subscription. They do not. There maybe a notification on the account but I do not recall ever seeing one. Adobe's strategy is people will forget to cancel then your locked into another year. If you want out you have to pay the remainder of the subscription to close the account. So you end up paying for a product you can not use. Is this legal? I am sure there will be something hidden away in their terms and conditions that protects them. There support is the worst I have experienced. If a smaller company behaved this way they would be labelled a scam.
customer
GBAdobe is a scammers! Never & ever signed up to them! I wish there's a zero star. Adobe is a scammer! Never & ever signed up to them! Adobe uses predatory subscription practices, locking most of their features and then taking hostage of you to subscribe at $20/month. When you don't need their useless & complicated services, they scam you $109 dollars to terminate the yearly plan you signed up for (because a month-to-month plan was nearly double the monthly rate). So for you to be able to edit one document (to merge pdf documents, in my case), you are lured to spend hundreds of dollars due to predatory practices. It's actually kind of greedy and disingenuous for such a huge company to manipulate/lure and then force unsuspecting users to pay such big amounts. The thing is I've already terminated this useless & crappy program (which I barely used it due to its complication & uselessness) last year (after taking me hostage for 12 months, threatening me otherwise to pay early cancellation payment). They signed me up this year to their scam plan without my consent, and they didn't even have the decency to email me the invoice. This is a white-collar scam at its worst.
Andreea Nicolaescu
GBSubscribed to a monthly contract Subscribed to a monthly contract, only to find out I cannot cancel and am required to pay an early cancellation fee because apparently it is an "yearly contract" which is paid monthly. A complete scam, apps are also useless, you could do better with a free online edit app. Avoid!