Kayla Brannan
GBFFF may have the best customer service… FFF may have the best customer service of all time. I was pretty bummed when my order came damaged but their customer care team quickly refunded my damaged items. Filing a claim was quick and easy. I just had to take a picture or video of my damaged item(s) and they refunded them almost immediately. Yes it stinks that my candles were unusable BUT having an experience like this with their customer service definitely made me a customer for life. They take care of their customers even after the sale and not everyone can say that elsewhere.
Pamela
GBI have been getting Fab Fit Fun boxes… I have been getting Fab Fit Fun boxes for several years and they have very wonderful high end items. It's me treating myself
Glenn Forest
CAUnclear Wording On my last add-on order I saw 7 additional choices charges ($97). Because of the wording I didn’t recognize these charges as the cost of the mystery boxes on the spring box. I cancelled the 7 additional choices. If the agent had informed me that additional choices were mystery boxes I would’ve kept the charges! Disappointing
Evonne Hicks
GBI love being a part of the Fabfitfun… I love being a part of the Fabfitfun experience. It's like a present to myself every time I receive a box. Thanks to you all.
Katherine Libroia
GBAMAZING!! … Thank you for offering a textting customer service line, wish more companies did it! All of your staff were incredibly helpful, polite & patient with me as I am technology challenged. Corrected my problem and refunded me within a day and I was able to grab all my favorite items with my swap for credit! Thank you all so much!!!