Donna Rothamer
GBMarcela went ABOVE & BEYOND to help… Marcela went ABOVE & BEYOND to help me....I had other C.S that were not helpful at all. MARCELA should be PROMOTED and utilized in leading / training/ teaching orientees how C.S should be.....SERIOUSLY
Sonya McClure
GBBeautiful coverage It's a wonderful product. It covers beautifully, but the makeup takes quite a bit for me. Which is fine. I have scars and acne scars. It hid the deep pores and my hyper pigmentation
customer
GBI have contacted this company 3 times… I have contacted this company 3 times for lighter makeup for the air brush system that I ordered. First Lady did a color match on the makeup I received in a previous order and it was perfect, told me she had the new color in as an order and all she needed was payment for shipping. I told her no problem charge my card on file. She agreed, stated I would receive new makeup in 5 business days. 3-4 weeks later still haven’t received it. I called back and finally talk to another person. He stated that the order wasn’t put in but would fix it. For my inconvenience he would wave the shipping. Well guess what, weeks later no makeup.So I tried to get ahold of them again waited almost a hour no luck, so today I preceded to call again just requesting a refund because I was done. The new guy tells me that he created the order but never put it in. What in the world? So he tried to hurriedly put the order in and I was like no just would like a return label to return it. He tells me the trail period is over. Are you kidding me? So I proceeded to get his name and will dispute this with PayPal. This company is horrible customer service just kept blaming the non ordering on the previous person I spoke with.
Customer
GBThe customer service and the product is great The customer service experience was great, I spoke with Santiago he was very patient with me, took out time with me, and waited for me to find my correct skin tone. The first trial color was to light. I received my 2nd trial package on 04/11/24 and the looks good.
Jr
GBThe coverage is minimal The coverage is minimal, and the brush just soaks it all up. Not impressed. I better not be charged for this trial.