Shirley Y
GBI wanted to try the product and there… I wanted to try the product and there was a promotion for 14-day trial I applied paid for shipping and the product was sent, but it wasn't delivered it was sent back, so I emailed luminous and someone called me from customer service immediately and straightened out my problem and resent the product I was so happy. Excellent customer service thank you very much
kelly Ceron
GBthe color did not matched and they take my money the color did not matched, i called and they costumer service person said they will send another one and with not cost, but the next day they take my money from my account 95 dollars.
PERI BAYAZIT
GBFavorite new foundation … I ordered the 3 set package, and at first was weary ordering online with my best estimate of color. I love the foundation and brush - makes the skin so smooth and doesn’t feel heavy at all. Highly recommend Also, great customer service and very helpful
courtney deroque
Auto delivery fraud Was signed up for an auto delivery when I did the trial without my knowledge. Called today and they canceled my subscription but I was still charged $76 for a product I don’t even like. They said i can’t get a refund which is so stupid since I don’t even have the product nor do I want it. I think it’s really stupid that I can’t get a refund.
Lisa Dedrick
GBI got more product than I thought was… I got more product than I thought was coming!? I was only expecting the primer, foundation and brush! But my order came with a sealant and an eraser spray? Will I get charged extra for that? Thank you!