customer
GBI have contacted this company 3 times… I have contacted this company 3 times for lighter makeup for the air brush system that I ordered. First Lady did a color match on the makeup I received in a previous order and it was perfect, told me she had the new color in as an order and all she needed was payment for shipping. I told her no problem charge my card on file. She agreed, stated I would receive new makeup in 5 business days. 3-4 weeks later still haven’t received it. I called back and finally talk to another person. He stated that the order wasn’t put in but would fix it. For my inconvenience he would wave the shipping. Well guess what, weeks later no makeup.So I tried to get ahold of them again waited almost a hour no luck, so today I preceded to call again just requesting a refund because I was done. The new guy tells me that he created the order but never put it in. What in the world? So he tried to hurriedly put the order in and I was like no just would like a return label to return it. He tells me the trail period is over. Are you kidding me? So I proceeded to get his name and will dispute this with PayPal. This company is horrible customer service just kept blaming the non ordering on the previous person I spoke with.
Lelanda
GBCame quickly and undamaged Package came with no damage. It was received quite quickly. I received everything that was promised. Very satisfied.
Lorie
GBHorrible company Horrible company! They trick you into signing a recurring order and can't provide proof that you checked the box. I would not have signed up for a recurring order and would not have made the purchase with them if I known that it was recurring. After being charged called to cancel and return product and they will not accept the return or refund! The product was not good and definitely not worth $80.
Lisa Dedrick
GBI got more product than I thought was… I got more product than I thought was coming!? I was only expecting the primer, foundation and brush! But my order came with a sealant and an eraser spray? Will I get charged extra for that? Thank you!
Jr
GBThe coverage is minimal The coverage is minimal, and the brush just soaks it all up. Not impressed. I better not be charged for this trial.