Received a pen with a wrong color The gel pens I ordered arrived well-packed. However, one of the pens I received was the wrong color, and while I did reach out to HWE customer service, I have yet to hear back. Some of the ink levels were also a bit less than I was expecting of brand new pens.

And they sent me CANDY, too! This is my new pencil-and-pen-and-other-suchlike-stuff shop! I wanted a Worther Shorty in Red and couldn't find one until I looked here! It arrived pretty quickly, and it was wrapped up in a Cute Little Parcel tied with String and there were two Starburst Candies and a handwritten thank-you note and I ask you: Does It Get Any Better Than This?

Great experience! The packaging of my order was lovely, and it was shipped in a timely fashion. The seller included a kind thank you note. Overall a very favorable experience, and I would order from them again!

Thoughtful packaging, better pricing, and better service than Amazon from a small business I ordered notebooks through HWE rather than Amazon in an effort to support small businesses and I couldn't be happier. Greater selection, same price, shipped just as quickly and came beautifully packaged with a handwritten thank you note. I'll certainly be ordering from HWE again.

I was incredibly pleased with my order! I was incredibly pleased with my experience ordering some Gelato water color kits! I was on the hunt looking for some specific colors, and found them at HWE Stationery! Not only was all the communication prompt and professional, but when I received my purchase it was well packaged! I was pleased to open the open box and see my art supplies wrapped in kraft paper and tied together with cute cotton twine. (And perfect timing, I was able to reuse the wrapping for a co-worker's birthday present! Reuse!) Thank you!