Excellent product and customer service. Have shopped with HWE several times and have never had a bad experience. Product is always beautifully wrapped like a gift. Delivery is fast even during this time of mail delays. Plus customers service is always top notch. Can’t express how much this small company exceeds my expectations every time. Can’t go wrong shopping with HWE.

Paid shipping and no customer service reply The site said my order was eligible for free shipping but kept adding it in the cart. I contacted them but never received a response. The reason I went through with the purchase anyway is because they had a limited amount of discontinued notebooks I wanted on sale.

Great service from HWE Great service from HWE. Who else wraps your notebooks in plain paper, hand-ties it with twine, then places the whole kit and kaboodle in a well-padded shipping envelope? Love the personal touch!

So cute and courteous I bought some washi tape as this was the only place I could find some with dachshunds on it. It arrived so quickly and I was kept up to date with the status of my order. When it arrived it was better than expected - they were packaged so carefully and cute. I even presented them as packaged to my friend who thought it was so cute even prior to seeing the tape. I would definitely purchase from this company again if I ever need anything else.

And they sent me CANDY, too! This is my new pencil-and-pen-and-other-suchlike-stuff shop! I wanted a Worther Shorty in Red and couldn't find one until I looked here! It arrived pretty quickly, and it was wrapped up in a Cute Little Parcel tied with String and there were two Starburst Candies and a handwritten thank-you note and I ask you: Does It Get Any Better Than This?