My light fixture was missing parts My light fixture was missing parts. When the I opened the box, it was obvious that it had been opened before and was not new. I hired an electrician to install it and now have to pay for another trip. Very disappointed. To top it off, there isn’t any customer service support for problems….Follow up: they reached out to me and asked for a photo of the missing parts…. Ghosted….update, I received a replacement light fixture. It is great and beautiful. I am thankful

Correct billing address There is no way for me to contact you and your support chat bot is terrible. I am trying to correct the billing address on my order. How do I accomplish this?

I have been shopping for a coffee table… I have been shopping for a coffee table for my living room and needed a trusted place to spend my money. What caught me was how many good reviews they had, the pictures, videos, customer service help and descriptions in terms of style, size, quality, authentication, etc. I can’t wait to receive my coffee table table. Thank you!

Interior Icons has exceptional customer… Interior Icons has exceptional customer service. Exceptional customer service adds value to a place of business and is extremely important.

The response time by the customer representative is over 24hrs terrible policies … The response time by the customer representative is at times beyond 24 hrs, which makes it impossible to cancel the order without steep penalties as the policy is to cancel within 24 hrs of the order. The deliver date was given post 24 hrs that was longer than stated on their site and no live agent or phone number is available. It’s only via email. Finding it very frustrating and not customer friendly at all. The policy of returns are very costly. Would not recommend for the small savings here.