Product was falsely advertised giving… Product was falsely advertised giving the impression it was larger than it actually was. The company boast a return policy, but in fact you'll be hit with round trip shipping resulting in half the cost of the furniture.

refuse to speak with us - only via email - NO PHONE #S we have questions about our order - but they refuse to speak with us. can only email and responses are NOT timely. Horrible way to do business !!! would not recommend

Great products and customer service I just made my second Interior Icons purchase. I can’t wait to receive my beautiful lamp. I have found every aspect of the buying process excellent, from the user friendly website to customer service response. In this case, I failed to change the shipping address before clicking the buy now button. I immediately contacted customer service and Jennifer quickly responded asking for my new address. As simple as could be. Their products are gorgeous, so I’ll be back for a third time and beyond.

I find the website easy to navigate I find the website easy to navigate, and the ordering and check out went smoothly. One thing that was bothersome, is showing photos of items not on the site. The Saarinen white round table in particular. I believe all photos should represent current available products.

I like the products but hate the fake discounts/pricing schemes I like the products sold by Interior Icons, and good deals can be had, but wait for discounts or special coupons and make sure you know the pricing, because MOST of the sale prices are fake. There is ALWAYS a "50% off" sale. Wait for free shipping or in stock extra discounts before buying, prices can vary.