Thoughts Ordering was fairly easy but I would have more photos of the product placed in rooms, and a way to see the item in room.

Product was falsely advertised giving… Product was falsely advertised giving the impression it was larger than it actually was. The company boast a return policy, but in fact you'll be hit with round trip shipping resulting in half the cost of the furniture.

Correct billing address There is no way for me to contact you and your support chat bot is terrible. I am trying to correct the billing address on my order. How do I accomplish this?

Not impressed at all Emma was patient with me and did offer an adjustment because I apparently did not sign up for concierge delivery. When they delivered the item they were literally 10 feet from were the table was going to go. They would not help me. I explained my husband was sick and could not help me carry a 72 lb table. They didn’t care. I unpacked the table. I dragged it by myself where it was going to go. I don’t even like the table it’s two low Smaller than I thought. So I sent an email asking if I could return the table and get something else. No one has returned my email. So basically I am stuck with an $800 table I don’t even like and paid $800 for

My light fixture was missing parts My light fixture was missing parts. When the I opened the box, it was obvious that it had been opened before and was not new. I hired an electrician to install it and now have to pay for another trip. Very disappointed. To top it off, there isn’t any customer service support for problems….Follow up: they reached out to me and asked for a photo of the missing parts…. Ghosted….update, I received a replacement light fixture. It is great and beautiful. I am thankful