Freya Galloway
GBSCAM This is a company of scam artists that VRBO allows on their site. VRBO recently started allowing Hotels on their site and Roompicks is making a fortune upcharging this service. Do not purchase any listing associated with room picks. Just book through the hotel unless you want to pay double price. The customer service is TRASH!!!!! They don’t speak the language, leave you on hold and are RUDE!!!
April Roller
GBLack of Concern & Compassion for Safety Made a reservation at 1:38pm, contacted RoomPicks at 2:00pm to cancel reservation based on safety concerns for my 4 minor children and myself. Absolute lack of compassion, slow response, when they did respond they reiterated screenshots, and had flagrant disregard for policy to refund reservation costs. Rooms, reviews, and other concerns are rampant with this company scamming people out of their hard earned money.
casey wood
GBDo not rent from this agency Do not rent from this agency. It’s a scam. Dirty rooms. Extra fees. Save your money
Roompicks is a scam
GBRoompicks is a scam Roompicks is a scam. We booked a 6 day stay with them in a resort in Florida. We noticed our room wasn’t getting cleaned, we had to hunt down basic service like toilet paper & towels after paying addition resort fees when we arrived. The resort staff kept reply to us we don’t know what your contact says with Airbnb. It felt like we were not getting service because we booked via Airbnb. The resort was a 1 star, and housekeeping only showed up once while we were there. We contacted Roompicks not to get any help. Airbnb should not allow 3rd party to rent out rooms. Roompicks is not taking responsibility blaming resort, and resort is blaming Airbnb. We work hard for vacation and shouldn’t have to deal with these types of issues. Fake advertising, and Roompicks replied we already paid resort.
JoAnne Spackman
GBThis company misrepresented a hotel… This company misrepresented a hotel room in a rundown hotel on VRBO. It is a total lie. There is no reason for this to appear on VRBO but they do nothing about it. Beware of Roompicks masquerading as a VRBO. Shame on both companies!