Lack of Concern & Compassion for Safety Made a reservation at 1:38pm, contacted RoomPicks at 2:00pm to cancel reservation based on safety concerns for my 4 minor children and myself. Absolute lack of compassion, slow response, when they did respond they reiterated screenshots, and had flagrant disregard for policy to refund reservation costs. Rooms, reviews, and other concerns are rampant with this company scamming people out of their hard earned money.

Total Scam… Double Books Total Scam… I booked a cabin in the woods and they DOUBLE BOOKED it… then asked me to “request a cancel my trip” so they could give me less money back. Total SCAM, do not book with them.

STAY FAR AWAY!!! If I could give a zero star, that would be more appropriate for this horrible place. We booked through Travelocity and got a receipt from VRBO. We paid probably 3 times the actual price is. We also were scammed into believing it was one space with 2 beds, and low and behold, we had two separate rooms. The pictures are from probably 100 years ago and do NOT represent the place at all. We ended up checking out early and staying at the Hilton down the street. The hallways smell like a combination of mold and smoke, there is NOT a secure website (in fact it is barely usable), there is no business center as advertised, we had no hot water and there was a roach in the bathroom. Asking for a refund and have been working with the property mgt company and VRBO with zero help. Every bad review is responded by RoomPicks that the review was written by a scammer. I am not a Scammer, or a bot. RoomPicks is the true scammer here.

The WORST customer service I’ve ever… The WORST customer service I’ve ever experienced. There is currently a hurricane hitting the east coast forcing my sister and I to cancel our plans and they will not give us a refund for our room. It was a one night stay and it’s absolutely disgusting.

Awesome Features I Used it and find a room in a short time After searching for roommates in several different places, I cannot believe I didn't find roomies sooner! Absolutely worth making a profile. I was surprised at the number of messages I received, which was great. The notifications are clear and they do not send spam emails which I truly appreciate. The website itself is intuitive. If I ever need a roommate again I will be starting with roomspick.com