Disappointed in what Spot chooses to… Disappointed in what Spot chooses to cover and rename services rendered so they do not have to cover vet amount.

My dog was recently quite sick and the… My dog was recently quite sick and the cost ended up being over 1k, spot didn’t question it didn’t ask questions they just helped me paid as expected great insurance!

Helpful, supportive and quick My dog became very sick overnight. We took her to the local vet twice as she was regressing, not improving. Then we took her to the animal hospital where she spent 2 nights. Needless to say the cost kept rising as we continued to seek out a reason, diagnosis and cure for her sickness. Each time I emailed an invoice to SPOT, I quickly received a thank you, letting me know they are on my case.

Claims super easy to submit and get reimbursed We had to take our 8 month old golden puppy to the emergency vet, she ended up having to stay there over night which was so scary and hard. Spot made it so incredibly easy to submit our claims and we got both our reimbursements within a week. So incredibly thankful it was such an easy process!

Claim process was easy and fast turnaround We placed a claim and within a short time, it was processed and paid out. I called the representative to clear up some confusion and she was very helpful and understanding. Overall, it was a very pleasant experience.