The staff was very knowledgeable and… The staff was very knowledgeable and responsive both over the phone and via emails. When I had an issue they were right there with support. If you give them a chance and follow instructions you will get a good product for a much more competitive price in my opinion

Great company I actually couldn't use the toner I received because it had a chip and I had trouble doing the transfer. (I Never knew they had chips) BUT the company was very responsive every time, they did things quickly, were professional, and I would definitely use them again!

best toner cartridge supplier I have spent a small fortune on non-HP cartridges that did not end up working at all on my HP printer. But YB toners worked well, as soon as I installed them. In addition, the company's customer service was great. At first, I thought I had a problem, and their customer service person responded immediately and even followed up when they did not hear back from me. If I end up having problems after I am using the cartridges a while, I will revise my review. But what a pleasure to have this printer up and running again, at 37% of the cost of what I would have paid for HP cartridges.

Update to 5 stars I initially gave a two star review but definitely want to update to five. Without writing a long story, customer service does as they say! They guarantee and replace a “defective” product. I thought they were not responding to my issue but I believe I was too quick to criticize. Thank you YB Toner. You are now my go to!

Very competitive pricing Very competitive pricing, wish there was an option for functioning smart chips at an affordable price