No refund policy for faulty goods, expensive returns I ordered a large number of prints (around 12) and I was satisfied with 9 of them although I would say I expected print quality to be better on half of those, they not sharp. I contacted customer service because two of the prints were very poor in colour, wishy washy and not like they looked online and one was just not that nice compared to online. I disputed that I should have to pay £10 to return the two posters as they were effectively faulty and it was not my responsibility. Customer service were not interested and insisted I would have to pay £10 to return which means I would lose half the payment anyway. I shall not be ordering again as I do not feel it is good customer service to expect your customer to pay for a return for a faulty or substandard item.

My experience with purchasing various… My experience with purchasing various sizes of posters and prints, along with a frame, was outstanding. Everything arrived well-packed, promptly, and in perfect condition without any bends or marks. The colors and tones matched exactly with what was shown on the website. I'm definitely planning to return for more purchases.

The products were just as described The products were just as described! They were packaged very securely and look beautiful framed!!! Thank you!

The prints are mediocre at best The prints are mediocre at best, plus two prints were put in a huge box loosely. They moved sideto side during shipping in this large box, resulting in bent crumpled corners on both prints.

Ran out of ink??? I was so excited when I received my posters, but unfortunately the colours are so pale that I can hardly see what is on them. I would never order if I knew that they will be like this. Hugely disappointing and a waste of money.