Great company Amazing customer service and awesome sale management team I would love to thanks Ricoh DTG they help us with so much discount so we can start our family business. Please for great sales manager i recommend to ask about Joseph.

Imran was one of the most helpful… Imran was one of the most helpful representatives I’ve ever had Ricoh. He was careful he was diligent, as well as more importantly, patient. He took his time to understand the issue, then got it figured out on the first try. Well put together young man I wish the best for him. We need more good people like this in the world aside from Buisness. Thank you Maron.

1st time working with James and he a 5… 1st time working with James and he a 5 star too. Never had a bad experience with tech, maybe the machine. James is very detailed and he showed me a new trouble shooting fix.

Antonio Ospina a great help indeed Antonio Ospina a great help indeed! He helped me with my problems with the colorgate program, since he lives in California and I live in Texas, we did it thru team viewer. The best of all, habla mi idioma y me ayudó mucho en darme instrucciones. Excelente trabajo, excelente persona. Muy recomendable thank you so much bro 🙏

Thorough Carriage Unit Swap James was very helpful throughout the entire carriage unit install. There are so many steps that I couldn't have done it alone. He gave extra insight throughout the process so I understood what I was doing and why some steps needed to be taken with more precaution than others. We were able to get it installed in under the allotted timeframe!