Like the product- very pleased so far. Initially I had a problem with pop up warnings but they soon went away and I have definitely gotten more printing then I ever did with my HP cartridges. So far so good. Can't tell the difference in quality.

Shipped wrong cartridge! Shipped wrong cartridge which caused significant disruption of service. After speaking to our office administrator I found out that the cartridge provided damaged our Neopost machine and that we were forced to replace it. We also were forced to purchase an OEM cartridge for the new machine at a significantly higher cost.

Unbelievable I am in awe over my whole experience. From the moment that an customer service agent offered to assist me to the what seemed like next day delivery. My whole experience was great. Just so happens that I was going to order another cartridge of ink today then I noticed your email. This is what great customer service is. When you already know what the customer needs and is expecting it makes it a WOW experience. Thank you for the opportunity to give this review and also the opportunity to say, Thanks again.

Quick and easy to use! I'm used to spending almost $60 on a 4-pack of HP printer cartridges. With Captivate I spent less than $30! Will definitely purchase my ink through Captivate again. Works great!

Wonderful Company Reasonable prices, fast delivery, helpful and friendly personnel . . . what more could one ask for?