Great Service Continues I continue to be impressed by Inkproducts.com's service. I bought a CIS, a chip resetter, and a bunch of ink from them. EVERY TIME I have had a question, Tom has patiently offered expert advice that has been spot on. My experience has been 100% positive with inkproducts.com and I recommend them highly. Tom is a real expert, returns calls promptly, and shows concern for his customers.

Great Communication I had a problem but when I sent e-mail, I got GREAT RESPONSE back to call them. I did and they took their time to help me out and never once did I feel they were just pushing me aside or that their time was more important than me their customer...

Go someplace else! “BUYER BEWARE!!! inkproducts.com is a poor excuse for a business. I called on the phone to talk with them and bought my printer based on their recommendations for the most compatible printer with the continuous ink system. I had nothing but problems with this system. Poor print quality, product failure, did not work as described, incomplete information and excuses as to why this was my fault. I received no response from inkproducts.com after I voiced my displeasure. buy at your own risk!”

Exceptional, knowledgeable and helpful I am making regular ink orders in InkProducts for the last 2 years - everything: the product and the response is excellent. And, in the meantime, besides refilling ink cartridges, I had some technical issues with my printer. While Canon technical support was not able to help me, every time I reached InkProduct for help and every time not only they remotely helped me to fix it - they guided me step by step through the process, patiently and with very practical advice. Wonderful, very professional and incredibly helpful customer service. Thank you!!!

STELLAR customer support STELLAR customer support! I've ordered CIS (Continuous Ink Systems) from Inkproducts for about 13 years now on four different printers, and have saved oodles of moola! While the systems can be finicky, the customer support is truly that: support. Best for DIYers. My little school could not have afforded printing without them.