Go someplace else! “BUYER BEWARE!!! inkproducts.com is a poor excuse for a business. I called on the phone to talk with them and bought my printer based on their recommendations for the most compatible printer with the continuous ink system. I had nothing but problems with this system. Poor print quality, product failure, did not work as described, incomplete information and excuses as to why this was my fault. I received no response from inkproducts.com after I voiced my displeasure. buy at your own risk!”

Excellent company My husband and I have used inkproducts for many years now. Company, products and service are top notch! When we had any issues they handled them with no problem. Would recommend this company to anyone.

STELLAR customer support STELLAR customer support! I've ordered CIS (Continuous Ink Systems) from Inkproducts for about 13 years now on four different printers, and have saved oodles of moola! While the systems can be finicky, the customer support is truly that: support. Best for DIYers. My little school could not have afforded printing without them.

Great service - 4 years after the sale! I have a 4 year old Canon Maxify MB5320, and it stopped working with "Support Code 5105" - something about not recognizing the ink cartridges. I tried a few fixes without any luck, then called InkProducts and talked with Tom. He walked me through purging the cartridges in their Continuous Ink Supply system - which was key to bringing the printer back to life. Accurate advice, clearly laid out - both patiently and courteously. What more could you ask?

Poor Quality Got my system and it worked good for 2 months then inexplicably the black started looking like bronze. Emailed customer service blamed the printer, then the paper and everything else. Wouldn't help me out- told me to buy more black ink from them. Bought black ink from another company which solved my problem but now the light cyan cartridge isn't recognized. Does not stand up to 100% satisfaction guarantee and in my experience the quality is poor.