After months of not receiving my order… After months of not receiving my order nor hearing back from them I contacted my bank and got my money back. I have yet to hear back from them after emailing them about a refund or status of my order. This is my second review so that people know, if you order from them you’re basically giving your money away. I had orderered back in June and after a few emails from them saying they’ll deliver soon eventually they stopped communicating. I will continue to support black Owned business just not this company!! Save your money people!

Wish I could give zero stars Wish I could give zero stars. It has been one complete year and never received any product. I never even received any updates after they confirmed my order. They have yet to be transparent about what is happening with the company, which is very unprofessional. If you’re still thinking about placing an order after everyone’s reviews, please don’t.

COVID MADE YOUR CARELESS! I am so 😡 mad that I supported this business!!! I am truly patient and understanding when it comes to dealing with delays from COVID however, what I cannot be understanding to is neglecting your customers. When you do so THEY LEAVE YOU! taking their page private and not responding to consumers is horrible and inconsiderate. During a time where retail is just about dying, you have people who genuinely want to support you and you can’t even have the decency to respond to us. SHAME ON YOU!!!!!

I've been a customer for years I have been buying the Mocha Whip products for years, and it has not only really helped my sensitive skin. But also the flavors smell so amazing like dessert, and my skin stays moisturized for days. I no longer use lotion. I have always had a good experience with shipping from this company and customer service.

Impressed I really appreciate Mel's generosity. She has been very gracious throughout, especially being this was my first Mocha Whip purchase. I was impressed with the customer service and the products. Unfortunately, due to the current health crisis my order experienced some delays. I was kept apprised periodically about my order. Will reorder once health crisis is over.