I have ordered product twice from … I have ordered product twice from Notino but I don't think I will in the future. Their shipping is extremely slow (2-3 weeks). They sent emails on both occasions stating my order was ready to ship but was not actually shipped for another 7-10 days. If you call their customer service expect to be on hold for at least an hour.

Worst Customer Service ever Worst Customer Service ever! My package is lost, spend 110.00 $ and all they give me is a run around and false promises. UPS closed the investigation and I was told they have to send me a replacement or refund my money. But Notino tells me it was disputed by UPS. Which was a lie, because I called UPS right away. So now I didn't receive my product nor my refund. I will definitely talk to my lawyer and contact my bank. This is not how you treat your customers.

Outstanding Customer service &authentic … Outstanding Customer service &authentic product! I ordered Creed Aventus Parfum. This fragrance is frequently copied &not authentic. Not only did Notino have the best price, the product was the real deal! Prior to purchase,they provided fast ,courteous replys to several questions about details of the product .

Customer Service was terrible Customer Service was terrible. I bought an item and returned it unopened for a refund to Notino. I was notified that I would have a response un roughly 2 weeks. After waiting over a month, I called and my refund had not been processed. Customer Service said they would look into the matter and 3-4 days later I got my refund credited after 2 months. Talked with a supervisor who was going to credit me $10 for my inconvenience in an email. After a week, nothing. I called back and they had no knowledge of this. They then issued me a 5% off credit, WHICH expired. Inexcusable service.

Notino is the Best Site for All your Beauty and Fragrance Needs Notino is the best site for all your fragrance and beauty needs. Excellent prices and outstanding customer service. Please restock quicker during the Christmas Holiday period. You should never run out of any size of Ultra Mal, Mancera, Montal, Givenchy, Lancome. Please offer Amouage Blossom Love. I LOVE NOTINO