I would have liked to return some … I would have liked to return some expensive face cream that gave me an allergic reaction, but the website says that it does not take returns. Be careful what you order from Notino!

the speed in which the perfume was … the speed in which the perfume was delivered was reasonable however this does not appear to be the real laura perfume. i've been wearing it for at least 10 years and this is definitely not the same.

Time wasted SEVERAL times. No mgr! Called several times again while waiting on hold for hours and guess what? *rep* (don't want to mention name seems decent) again stated "im sorry I don't know what's going on I see here you've phoned in to speak with a manager several times I'm not sure why they hadn't called you back, sometimes our system cannot keep up with what is going on and we lose information." Seriously? Expect a call from my CC company.

Shady pricing tactics Notino raises prices right before a promotional period (with code) and as soon as it ends they reduce prices. Those are shady sales tactics and for the customer defeats the purpose of the promotional offers. Also, customer service isn't that great.

Worst Customer Service ever Worst Customer Service ever! My package is lost, spend 110.00 $ and all they give me is a run around and false promises. UPS closed the investigation and I was told they have to send me a replacement or refund my money. But Notino tells me it was disputed by UPS. Which was a lie, because I called UPS right away. So now I didn't receive my product nor my refund. I will definitely talk to my lawyer and contact my bank. This is not how you treat your customers.