Great shopping experience Great shopping experience, the website is crisp and easy to navigate. All products ordered were as advertised and shipped very quickly and safely. Also, prices are constantly the best I've seen amongst other trusted retailers/resellers. Haven't had any issues with them yet, but would trust them to take care of me if I had any returns or other inquiries.

Worst Customer Service ever Worst Customer Service ever! My package is lost, spend 110.00 $ and all they give me is a run around and false promises. UPS closed the investigation and I was told they have to send me a replacement or refund my money. But Notino tells me it was disputed by UPS. Which was a lie, because I called UPS right away. So now I didn't receive my product nor my refund. I will definitely talk to my lawyer and contact my bank. This is not how you treat your customers.

Customer Service was terrible Customer Service was terrible. I bought an item and returned it unopened for a refund to Notino. I was notified that I would have a response un roughly 2 weeks. After waiting over a month, I called and my refund had not been processed. Customer Service said they would look into the matter and 3-4 days later I got my refund credited after 2 months. Talked with a supervisor who was going to credit me $10 for my inconvenience in an email. After a week, nothing. I called back and they had no knowledge of this. They then issued me a 5% off credit, WHICH expired. Inexcusable service.

Notino is the Best Site for All your Beauty and Fragrance Needs Notino is the best site for all your fragrance and beauty needs. Excellent prices and outstanding customer service. Please restock quicker during the Christmas Holiday period. You should never run out of any size of Ultra Mal, Mancera, Montal, Givenchy, Lancome. Please offer Amouage Blossom Love. I LOVE NOTINO

I would have liked to return some … I would have liked to return some expensive face cream that gave me an allergic reaction, but the website says that it does not take returns. Be careful what you order from Notino!