Nearly two weeks ago I asked about… Nearly two weeks ago I asked about returning the three Canon ink cartridges that I bought on line, as the one I tried would not print well; always the first several lines were not clear on every page I printed. Useless. I said I would scan some of these pages and send the scans if wanted. There has been no reply of any kind. Product and service not acceptable. A day later, today, I did get a reply and Inkfarm is sending a prepaid label for me to return the cartridges for a refund, as all of their re-manufactured, and compatible cartridges come with a two year warranty, and 100% satisfaction guarantee. Excellent service. Maybe I should have tried the other two cartridges before complaining.

I called about a wrong cartridge being… I called about a wrong cartridge being sent and that I had trouble with two others. I have been using inkjet printers for over 20 years, and time to time things happen. The InkFarm representative was courteous and besides correcting the wrong cartridge replaced the two I was having trouble with, To me that is great service.

Remanufactured Cartridges I have an old Lexmark Z52 printer that stopped printing in color and then black. I tried original equipment cartridges to no avail. I had never used remanufactured cartridges but that was my last option. I put in both color and black cartridges from Ink Farm and my ole printer came back to life. So will end my depending on original equipment cartridges.

Emails bouncing re: where is my refund? I have been a customer of ink farm for over 7 years...just sent back some cartridges in OCTOBER 2023 because my current printer died. Was due a refund of about $48 or so and was told I would receive a check. Still waiting...no response from emails to customer service (2-3X now) and using the form on the website kicks back the information as not sendable. What is going on? Must I contact the Better Business Bureau for a response from them? NEXT!!!!

Refurbished cartridges don't fit as advertised. I recently bought a package of two black and one color ink cartridges (refurbished) for my Canon Printer model TR4522. First, I had difficulty removing the cartridges from the packing. Second, I had difficulty removing the plastic strip that protects the ink. Third, the cartridge would no way fit in my printer although it had the right number on it and was supposed to be the correct one. When I lined it up with my (original issue) installed cartridge, I saw quite clearly there is an extra ridge on the new one that prevents it from slotting snugly into the carriage. I will return the cartridges (I only tried one of three, but they are all the same) and expect a full refund. I am very disappointed.