Bryan
GBNearly two weeks ago I asked about… Nearly two weeks ago I asked about returning the three Canon ink cartridges that I bought on line, as the one I tried would not print well; always the first several lines were not clear on every page I printed. Useless. I said I would scan some of these pages and send the scans if wanted. There has been no reply of any kind. Product and service not acceptable. A day later, today, I did get a reply and Inkfarm is sending a prepaid label for me to return the cartridges for a refund, as all of their re-manufactured, and compatible cartridges come with a two year warranty, and 100% satisfaction guarantee. Excellent service. Maybe I should have tried the other two cartridges before complaining.
Ceede
GBInkfarm is prompt, courteous and economical… I have been ordering from ink.farm.com for over two years and have not been dissatisfied. They have quality products and you don't have to wait a lifetime to get your product. if for some reason, they, as humyns, make an error and send you wrong product, you don't have to wait forever to get it corrected and you don't need an affidavit signed in blood by your late parents to get the order corrected. In other words they are prompt and courteous. Not to mention, economical.
John czajkowski
GBI called about a wrong cartridge being… I called about a wrong cartridge being sent and that I had trouble with two others. I have been using inkjet printers for over 20 years, and time to time things happen. The InkFarm representative was courteous and besides correcting the wrong cartridge replaced the two I was having trouble with, To me that is great service.
Germaine
GBEmails bouncing re: where is my refund? I have been a customer of ink farm for over 7 years...just sent back some cartridges in OCTOBER 2023 because my current printer died. Was due a refund of about $48 or so and was told I would receive a check. Still waiting...no response from emails to customer service (2-3X now) and using the form on the website kicks back the information as not sendable. What is going on? Must I contact the Better Business Bureau for a response from them? NEXT!!!!
Irving
GBI was very satisfied I was very satisfied. My items (two remanufactured print cartridges for an older HP all-in-one printer) were shipped promptly and I was informed when the order was received and sent out. I got them in a few days, and not only did I save money with these remanufactured cartridges but the printing itself looks better than what I got with the original and more expensive HP cartridges I used to buy. Very pleased and will continue to buy from inkfarm. Thank you for your excellent service!