Poor customer service Poor customer service. Posted a negative review earlier this week and I am still waiting after several days to get a straight answer on when my cards will ship. It seems like a few others are experiencing the same terrible customer service at Minted. I have called several times and each time I am given a cryptic answer blaming the production company, which is clearly a third party. Minted also clearly has no grasp of the situation and there is no near term solution. Incredibly frustrating especially during the holidays.

Phenomenal customer support Minted has phenomenal customer support- probably the best I have ever dealt with. Anytime I reach out with any questions or concerns related to an order, I am met with kindness and immediate action. For this reason, I continue to come back for all of my printed orders and continue to recommend Minted to everyone. Amazing, amazing company, you will not be disappointed.

Terrible experience shipping to APO/DPO I've always loved ordering from Minted, but trying to ship to an APO/DPO address this year has been a nightmare. The website clearly states they can do this, but its been two weeks of dealing with countless customer service reps (via email and over the phone), and somehow the shipping label is still incorrect. I have two different orders lost in distribution centers that will never get to me. Customer service has been quick to respond and polite, but shockingly inept. Maybe won't be sending holiday cards this year..

Minted had exactly what I was looking… Minted had exactly what I was looking for in graduation announcements and party invitations. It was so easy to design and they made any changes I wanted within 24 hours. I actually received my order days before I was expected it.

The variety of options The variety of options, designs, placements, and ease of using the site were phenomenal. I love my save the dates and I'm sure my guests will too. The website options were also super easy to navigate and make changes.