Minted had exactly what I was looking… Minted had exactly what I was looking for in graduation announcements and party invitations. It was so easy to design and they made any changes I wanted within 24 hours. I actually received my order days before I was expected it.

Quick and understanding customer service! I made a typo on my wedding invitations and somehow didn’t notice until they came in the mail. I was immediately panicked and worried that I would have to spend all that money again because the mistake was my fault. Customer service emailed me back on a Sunday evening after hours and resolved the issue right away. I was completely refunded and able to reorder them and fix my mistake. Niña Mae was so understanding of how important and stressful the wedding planning process was and replied to my emails within minutes. I am so happy we chose minted for our wedding invitations and I will continue to use them for any stationary needs I have.

Referral Well Deserved! I was recommended to Minted from a friend who did all her wedding stationary through them -- I love it! The options are amazing, I love the fact that there are a ton of accessories and additional items I didn't even think of that are offered, there is always a deal available, and the fact that someone can proof and advise me on my process is fantastic! And the additional address app made getting everyone's addresses, emails, phone numbers a breeze. I'm using it forever for all my letter writing needs. I got my order so fast -- a full week ahead of when it was expected to arrive and am so, so happy with how it turned out.

Poor customer service Poor customer service. Posted a negative review earlier this week and I am still waiting after several days to get a straight answer on when my cards will ship. It seems like a few others are experiencing the same terrible customer service at Minted. I have called several times and each time I am given a cryptic answer blaming the production company, which is clearly a third party. Minted also clearly has no grasp of the situation and there is no near term solution. Incredibly frustrating especially during the holidays.

Phenomenal customer support Minted has phenomenal customer support- probably the best I have ever dealt with. Anytime I reach out with any questions or concerns related to an order, I am met with kindness and immediate action. For this reason, I continue to come back for all of my printed orders and continue to recommend Minted to everyone. Amazing, amazing company, you will not be disappointed.