C'EST WHAT?
GBSuperb customer service and excellent design The customer service team at Minted was superb. There were real people, and lots of them attended to my orders and caught and resolved issues. Plus I am very pleased with the quality and delivery time. I searched a bunch of web sites for invitations and struggled with most. Minted is the best.
Emily Day
GBQuick and understanding customer service! I made a typo on my wedding invitations and somehow didn’t notice until they came in the mail. I was immediately panicked and worried that I would have to spend all that money again because the mistake was my fault. Customer service emailed me back on a Sunday evening after hours and resolved the issue right away. I was completely refunded and able to reorder them and fix my mistake. Niña Mae was so understanding of how important and stressful the wedding planning process was and replied to my emails within minutes. I am so happy we chose minted for our wedding invitations and I will continue to use them for any stationary needs I have.
Lynn
GBThis is a failure of a company This is a failure of a company. Do not under any circumstances order your holiday cards from them. They will gladly accept your money for rush production and shipping and then watch as the estimated delivery days come and go. Customer service is awful. Will give no answers as to when orders will actually ship. We've just resigned ourselves to not being able to send out any holiday cards this year, because of Minted. They had the opportunity to alert customers to their production issues and allow them to find another provider, but they didn't and now it's too late. STAY FAR AWAY.
Paul Potter
GBCustomer service at Minted is world-class. The customer service team at Minted was outstanding. Deb attended to my order and resolved my issue in record time. I am very pleased with the quality of my print and delivery time. I am a customer for life.
Lauren Andella-Parsons
GBPhenomenal customer support Minted has phenomenal customer support- probably the best I have ever dealt with. Anytime I reach out with any questions or concerns related to an order, I am met with kindness and immediate action. For this reason, I continue to come back for all of my printed orders and continue to recommend Minted to everyone. Amazing, amazing company, you will not be disappointed.