Quick and understanding customer service! I made a typo on my wedding invitations and somehow didn’t notice until they came in the mail. I was immediately panicked and worried that I would have to spend all that money again because the mistake was my fault. Customer service emailed me back on a Sunday evening after hours and resolved the issue right away. I was completely refunded and able to reorder them and fix my mistake. Niña Mae was so understanding of how important and stressful the wedding planning process was and replied to my emails within minutes. I am so happy we chose minted for our wedding invitations and I will continue to use them for any stationary needs I have.

Don't use if you need cards on time....or actually delivered at all Paid $350 for 50 Christmas cards solely because they promised me a date when I could get them out before Christmas. Their a week late, its 12/14 and they cant give me a concrete date when they will send my Christmas cards. HORRIFIC customer service. DO NOT USE THIS COMPANY if you want to send Christmas cards before Christmas! I wouldnt trust this company to send any card/invite out before the actual event.

LOVE Minted I don't understand the negative reviews. I used Minted for my wedding invitations, menus, guest cards, and thank you cards. Minted has the BEST customer service. They give you the option to proof your products multiple times. The customer service representatives are patient and reliable. On several occasions, Minted sent me replacement items when I needed to update something. I recommend Minted to anyone who will listen.

Repeating others verbatim because same… Repeating others verbatim because same experience — This is a failure of a company. Do not under any circumstances order your holiday cards from them. They will gladly accept your money for rush production and shipping and then watch as the estimated delivery days come and go. Customer service is awful. For four days in a row they told me product was shipping that day and it never happened. I finally cancelled and ordered from Shutterfly. STAY FAR AWAY. This company is obviously having major issues. I would give a 0 if possible.

Minted wrapping paper is excellent! I ordered several styles of wrapping paper. The designs are high quality and printed on beautiful, substantial paper. I have ordered wrapping paper from Minted before and enjoy wrapping packages with it. The paper is unique and distinctive; I know the recipients like it -- they tell me they do! I will order paper from Minted again when the new Christmas paper is offered online.