Customer service is no longer a value… Customer service is no longer a value for this once favorite store. The person who patiently listened and assisted me in trying to use my gift card should be promoted. The "supervisor" with a bad attitude should probably step down. Right fighters and know-it-alls shouldn't be a customer service "supervisor". Boo! Thumbs down.

Disgusting Placed an order for a bag, got email from Paypal saying transaction had gone through. Had no order confirmation, bag now sold out and I've got to wait for Paypal to release my money. Rude, unhelpful customer service who insist I never placed the order. Never again

The Nordstrom is a scammer The Nordstrom is a scammer. Nordstrom failed multiple times to charge my bank account for credit card payment which was very low. Bank NEVER received any payment requests from Nordstrom and Nordstrom was charging for returned fees for their failures to take money from bank account. Nordstrom is a jerky scammer to steal money from credit cards, be very careful with their credit card. You don't open it.

Great Experience I ordered a dress online and it was a flawless experience. My order came quick and the dress was packaged professionally so It didn't have too many wrinkles. Unfortunately, it didn't fit so I brought it back to my nearest Nordstrom and was able to exchange it without any issue at all. Great experience! I'd definitely order again.

poor service poor service - poor customer service - would never shop there again.