Nordstroms online customer services… Nordstroms online customer services stink. Hard to understand on the phone. They are not from the US. After receiving returns, they take over two weeks to credit your card. Nordstroms has gone down hill fast.

West county had the best customer… West county had the best customer service! We were helped by Aleah (sp) she made sure we had shoes coming. That’s the best when you have two teenage girls trying on pair after pair. Thank you for making our stop easy!!

What happened to their Customer Service? Nordstrom has been my 'go to store' for many years. But recently, their women's clothing selection is too strange for me. And the clothes that are right for me, I can't afford. I never had this issue before but I believe the buyers have changed and the majority of NON- DESIGNER clothes are just-ugly. Shoes are generally good selection for small sizes but the great customer service in that department and clothing is horrible. Very sad because it was once the best.

NOT your mother’s Nordstrom! What the hell Nordstrom! I just received a pair of shoes loosely thrown in a box without a shoebox. This is just one incident in a line of many. They used to take care of how they packaged shipments. It’s just been AWFUL for the past year. Didn’t mind spending a little more for quality brands because the customer service was so superior. Not anymore. Very sad.

The Nordstrom is a scammer The Nordstrom is a scammer. Nordstrom failed multiple times to charge my bank account for credit card payment which was very low. Bank NEVER received any payment requests from Nordstrom and Nordstrom was charging for returned fees for their failures to take money from bank account. Nordstrom is a jerky scammer to steal money from credit cards, be very careful with their credit card. You don't open it.