There is a credit card fraud with Macys… There is a credit card fraud with Macys since last September. Macys customer service don’t do their job. And my fraud claim has been declined however I submitted all required evidence to proof that I didn’t do this transaction. I’m filling a claim against Macys and I’m going to Staten Island Advance. There no creditably to Macys anymore. I don’t recommend anyone to open or use Macys credit card. Macys steals customers money. I will share my horrible experience with everyone I know and post it everywhere.

Order canceled due to needing to verify… Order canceled due to needing to verify information and because it was over $499..I verified everything & I still couldn’t place the order even after calling the customer/consumer protection number because the order was over $499.00. They were going to transfer me a 3rd time to the jewelry department, I finally gave up & told them I would go into the store. Macys is a joke and this why I don’t shop at Macys…. Never again. And my refund better be processed as soon as possible. They didn’t have a problem taking the money there shouldn’t be a problem taking the hold off of my card…

I bought and item and paid using… I bought and item and paid using Klarna. I took the item to the mall and returned it. Macys never reported the return and now i have to pay Klarna for an item that was returned. Both companies have me running in circles trying to get the account as refunded. Neither company wants to help and just read off a script. Do not use either one unless you enjoy paying for items that are returned.

Recently Macys customer service haven't… Recently Macys customer service haven't been what it used to be but today I went to green acres mall and met the most wonderful and helpful associates in fragrances department! Alisha and Patty made my shopping day so much better! They had great advice on what to choose as gifts. Shout out to both of them!

Banned to shop at Macys.com I tried to place an order on Macys.com with an 3rd party gift card. Not only the transaction was cancelled but Macy's forever ban me to shop on Macys.com. I have been a customer for a long time and they told me its a business decision to ban me and no channel to protest. What a good way to do business.