Nureh Alghazali
GBI wish I would’ve done my search on… I wish I would’ve done my search on Aroma360 before purchasing. It has got to be the worse product ever and the customer service is complete crap. With less than two months of purchases, it completely stopped working and made a loud obnoxious sound. I emailed and called and they told me how to clean it and whether I did that and it still wouldn’t work. I called back again they told me to do the same thing. I went back and forth with them and they didn’t even tell me it was the motor. A year later I spoke to another person she then told me it was the motor and because it was over 90 days they can’t do anything but give me a discount on another defuser oh and the one I had was discontinued. She was so rude had the worse attitude. I was being extremely nice and understanding but omg. Save your money don’t get the Aroma360.
Rivenson, Gary
GBGreat concept but poorly executed Great concept but poorly executed. The Van Gogh model is tedious to operate with an unnecessarily complex interface for set up and adjustments. Most significantly though is that the oil provided does not come close to lasting a month, as advertised. The only way to stretch it is to trim down the settings to where the diffuser is barely effective. Or of course, buy more oil, which is likely the point in the first place.
customer
GBFavorite scents never available We have used Aroma360 in our home for the past 4 years (installed through our HVAC system). The reason I give them two stars is that they are constantly changing the scents that are available. We buy several scents at a time, end up loving 2-3 of them only to find that when we go to re-order they are no longer available! I could understand if this happened occasionally because a scent wasn't popular/was discontinued. This, however, has been going on for 4 years!! I'm sure there has to be a more consistent home scenting company out there....
Corinda
GBAromalicious...and great customer service… I have been using the Van Gogh for over 4 months and my house smells spectacular. Equally important is the technical support I received from Marco who walked me through programming my machine. If you want quality and service, I highly recommend this.
rockrockierockyyahoo.com
GBDefective I have had my differ for less then a year and it started to make a terrible noise and and the scent is not coming out any longer!!! I emailed them and they refuse to send a replacement that there is nothing they can’t do!!! I seen other reviews that say the same about the noise. Aroma360 you need to do better!!! As much as you charge for this diffusers and product this should not be defective!!! I would reconsider in buying this product