customer
GBFavorite scents never available We have used Aroma360 in our home for the past 4 years (installed through our HVAC system). The reason I give them two stars is that they are constantly changing the scents that are available. We buy several scents at a time, end up loving 2-3 of them only to find that when we go to re-order they are no longer available! I could understand if this happened occasionally because a scent wasn't popular/was discontinued. This, however, has been going on for 4 years!! I'm sure there has to be a more consistent home scenting company out there....
Bri
GBI purchased the Aroma 360 in July 2023 I purchased the Aroma 360 in July 2023. The diffuser did not work great initially but began to work ok. Fast forward it's completely broken now. I called customer service and they informed me that they do not offer repair and my warrenty had expired. I was given a 90 day warranty. Well they only could offer me another machine for 100.00 bucks . Don't bother to make this purchase with this company they are full of it and overpriced.
Rivenson, Gary
GBGreat concept but poorly executed Great concept but poorly executed. The Van Gogh model is tedious to operate with an unnecessarily complex interface for set up and adjustments. Most significantly though is that the oil provided does not come close to lasting a month, as advertised. The only way to stretch it is to trim down the settings to where the diffuser is barely effective. Or of course, buy more oil, which is likely the point in the first place.
W.Andres S.Escobar
GBIt is a bad product I bought… It is a bad product I bought vangogh360 and I can't control it just because they offer also an app to control it . I had been waiting for them to fix the app 7 months and still not working soo sad. I call today Friday April 5 /2024
Corinda
GBAromalicious...and great customer service… I have been using the Van Gogh for over 4 months and my house smells spectacular. Equally important is the technical support I received from Marco who walked me through programming my machine. If you want quality and service, I highly recommend this.