Junk Models AVOID Bought the London Shard because they state it's "The 3d model based on a real building created according to original dimensions" Upon opening in 3D max I discovered the 69th Floor plate looks nothing like the real floor plate. Columns in the wrong location, more columns than building has, glazing follow wrong floor plate so basically, it's not accurate. Upon seeking a refund under there T&C's "We provide money-back guarantee if a purchased 3D model has some errors and we cannot correct these errors or help with them." I have had nothing but excuses and resistant, they are liars and thieves. Shame on you!!!

NURBS based CAD conversion is bullsh...! We ordered an .igs CAD model of a car. This model is complete useless!! There are a lot of faces which are spanned over several parts. “Flat” faces like window or mirror are separated into small pieces. A lot of faces are bended > 60 deg but do not have edges. Most features edges are lost due to their "virtual topology". This conversion was done by a (stupid) software and not by a human! Although Hum3D offers a money back guarantee, they are not willing to refund. Hum3d, never ever again!!

Incredible customer service and detailed model First of all, the 3D model was incredibly detailed and very realistic for the product. I’m impressed and also it’s layered very well for ease of use with procreate. Second, I struggled at first to download the correct files and textures and it didnt load correctly onto procreate, but the help team were persistent with me and helped me solve it by sending screenshots and links for what I needed to do. This was very helpful as I am a beginner and using the model for a project. Very impressed with customer service and the model, will use again.

Lacking integrity I was unable to get the product or money back after my purchase. The email address was incorrect and Dima, who runs the site, provided me with a screenshot to show that the product had not been sent due to the incorrect address. With proof of payment from my side and proof of no delivery from the supplier side, I was unable to get the issue resolved. Unfortunately the business lacks integrity and I would advise against it.

They don't honour their money back… They don't honour their money back guarantee and will leave you hanging with expensive model that doesn't live up to the (false) advertisement. Internal measurements off by more than 30cm, missing & incorrect structures...BUT they claim the'd consider fixing it if you can provide the correct measurements to them... so go buy yourself an expensive 3d scanner for them to fix these is their solution...