Junk Models AVOID Bought the London Shard because they state it's "The 3d model based on a real building created according to original dimensions" Upon opening in 3D max I discovered the 69th Floor plate looks nothing like the real floor plate. Columns in the wrong location, more columns than building has, glazing follow wrong floor plate so basically, it's not accurate. Upon seeking a refund under there T&C's "We provide money-back guarantee if a purchased 3D model has some errors and we cannot correct these errors or help with them." I have had nothing but excuses and resistant, they are liars and thieves. Shame on you!!!

NURBS based CAD conversion is bullsh...! We ordered an .igs CAD model of a car. This model is complete useless!! There are a lot of faces which are spanned over several parts. “Flat” faces like window or mirror are separated into small pieces. A lot of faces are bended > 60 deg but do not have edges. Most features edges are lost due to their "virtual topology". This conversion was done by a (stupid) software and not by a human! Although Hum3D offers a money back guarantee, they are not willing to refund. Hum3d, never ever again!!

Worst service and quality ever! Worst service and quality ever! We bought UTV 3D model with UV mapping and they promised it will work just the way we need. As we provided pictures of what we are looking for before the order. It is nothing even close to what we are looking for. They are doing everything, talking empty just not to make a refund of 245$...

I recently ordered from Hum3d for the… I recently ordered from Hum3d for the first time. I made a mess of my order and accidentally ordered twice - in addition my emails were down and I did not realise, so I did not receive any correspondence. Following this I came onto here and read some of the bad reviews about poor customer service, no refunds etc. I thought I needed to report back that support promptly refunded one of my orders and re-delivered the email containing my download links. Would not hesitate to use again.

Models good prices can bet better You have good models but wish you had better prices that people can afford, Some people are on a fixed income and can not shell out $600 a model or $1500 for interior . Please consider lowering your prices for people who can not afford this, Thank you. Customer service can be better.