Told them the cartridge has an error… Told them the cartridge has an error message and would not load. Sent me to the manufacturer and said they're not responsible for the problem. Customer service? There is none! Will never buy from these people again! They sold the product and they should be responsible for correcting this problem... shoved it over to the do not disturb folder!

great customer service purchased ink cartridges Aug 2019 with 1-year warranty, cartridges were recently rejected because of Epson firmware update and they replaced the entire order with no questions asked. Was ready for a battle but they slammed dunked the customer service when I called. 8/3/20 Victor E

This is a mom and pop shop masquerading… This is a mom and pop shop masquerading as a real business. Terrible customer service. It took 10 days for me to receive one ink cartridge. They took no responsibility. There are many other companies that offer these inks. AVOID INK TECHNOLOGIES. THEY SUCK.

I have been buying toner cartridge and… I have been buying toner cartridge and printer drums for years from ink technologies without any problem. I have two printers. Today I called because I had bought a high yield cartridge late last year and it started fading on one side of the page. The very helpful, courteous and professional customer service from Tracy A., who quickly put in a rush replacement, and explained the process. Also, I was experiencing a drum message on the other printer, which I shouldn't, and she e-mail the fix and stayed on the phone till we corrected the message. Resolved the issue. For me. Very good buying experience and product satisfaction.

Be advised that someone has hacked your… Be advised that someone has hacked your site. I received a ransom e-mail demanding a sum of money or my computer would die a dismal death. They had my name, email address and the password I used for you. I use a different password for each just for cases such as this. Needless to say, I did not respond but I thought you should know.