Poor Quality Products The ink cartridges that I bought for my HP laser printer were junk. Two of them failed within the first year that they were installed. One showed that only 10% of the toner had been used and the other 20%. I contacted Ink Technologies after the first one failed and was told that they would not replace it since it had been just over a year since I ordered it (I didn't replace my old one until it was empty, which was about 4 or 5 months after I received the replacement). The second one failed just short of a year after I had installed it. I'm expecting the other two to go at any time. So I have had to order and pay for replacements for barely used cartridges, which of course is not cost effective! So beware of the poor quality products that are sold by this company.

Ink cartridge started leaking in sealed package Ink cartridge started leaking ink in the sealed package. I contacted customer service they said go to the website for return site says I can't return warranty expired. Who knows how long this ink was leaking out you wont know until you open the box.

Paid for 3 cartridges and never… Paid for 3 cartridges and never received cartridges. They sent tracking link, but expected customer to resolve delivery issues. Been over one month and have not received cartridges or resolution to delivery issues. Should not be this hard to work through issue on their shipping approach.

Amazing customer service experience Amazing customer service experience. Ordered a 4 pack of toner cartridges for way cheaper than they normally are. 3 of them worked perfectly, one didn't. I contacted them by phone (extremely pleasant girl on the phone) They immediately sent me a replacement. Will be buying again!

Long time Ink Technologies user I have been using Ink Technologies for many years, supplying cartridges and printer supplies for several different printers. I always use their own branded cartridges and supplies because they are usually 1/10th the price of the branded cartridges and supplies. Out of that entire time I had only one experience with one printer in which case the cartridges leaked. Ink Technologies replaced the cartridges at no charge and quickly. After two tries I get everything working. I find the Ink Technologies cartridges to print as well as the OEM cartridges, with only very minor, acceptable color differences and no difference with black. The savings have been incredible.