I have been buying toner cartridge and… I have been buying toner cartridge and printer drums for years from ink technologies without any problem. I have two printers. Today I called because I had bought a high yield cartridge late last year and it started fading on one side of the page. The very helpful, courteous and professional customer service from Tracy A., who quickly put in a rush replacement, and explained the process. Also, I was experiencing a drum message on the other printer, which I shouldn't, and she e-mail the fix and stayed on the phone till we corrected the message. Resolved the issue. For me. Very good buying experience and product satisfaction.

This is a mom and pop shop masquerading… This is a mom and pop shop masquerading as a real business. Terrible customer service. It took 10 days for me to receive one ink cartridge. They took no responsibility. There are many other companies that offer these inks. AVOID INK TECHNOLOGIES. THEY SUCK.

Quality & price beyond expectations! Our toner was out and the company who supplied the machine told us we were unable to order new toner and that we would need to purchase a whole new system. I went on Google and InkTech came up. They had the toner we needed at an AMAZING price compared to any other site. The toner arrived in a very quick manner and was very easy to install. Our printer is back up and running and I highly recommend InkTech to anyone looking for toner.

Absolutely Horrible Product and Refund Policy I had purchased a remanufactured HP 78 color ink cartridge because HP no longer is making them. From the very start, the cartridge never printed one of the three colors, and the other two colors barely printed anything out. I ran cartridge cleaning and priming options on the printer and tried other cleaning methods, but nothing fixed the issue. I requested a refund, and when you ask for a refund they want you to ship the cartridge back. They also do not cover the cost for return shipping. When I got the refund, they excluded the original shipping. So, it cost me about $9 just for the shipping back and forth. What a waste of time and money. This experience was so bad that I threw the whole printer out and bought a tank printer just so I would not have to deal with this issue ever again. The old printer worked fine, but the cartridge issue is ridiculous. Do not waste your time on this company.

STAY AWAY FROM THESE PEOPLE STAY AWAY FROM THESE PEOPLE. THEY SENT ME A DRUM FOR MY FAX MACHINE WITH A SCRATCH ON IT, RENDERING IT USELESS. THEY SENT ME ANOTHER DRUM, & IT WAS USED, LOADED WITH TONER, IT HAD GLUE ON THE TOP OF THE COVER, & CLEARLY WAS A USED PIECE OF CRAP BEING PASSED AS NEW. THEIR PRICES WERE NOT THE BEST ON THE WEB, YET THEIR PRODUCTS I RECEIVED WERE GARBAGE. THE PEOPLE WERE ABSOLUTELY OBNOXIOUS EACH TIME ON THE PHONE, & HUNG UP THE PHONE REPEATEDLY. THEY CHARGED ME FOR SHIPPING IN VIOLATION OF FEDERAL LAW, IN THAT THE SELLER IS RESPONSIBLE FOR ALL SHIPPING COSTS BOTH WAYS, IN THE EVENT THAT DEFECTIVE GOODS ARE RECEIVED. THEY DON'T LIKE TO REFUND MONEY NOT DUE THEM.