Amazing and speedy service! Verity was absolutely amazing - she managed to do in 2 days what had taken me over a month and I'm so grateful for her help and support. She explained everything in great detail to me and reduced any anxieties I had. The reassurance from her was wonderful and she was just so kind! Thank you for everything Verity, I couldn't have sorted this issue without you.

I would like to thank Maisie Aylott for… I would like to thank Maisie Aylott for the excellent service provided, Maisie made what we though to be difficult job for us, so easy, We are so pleased to of joined AA Cars and look forward to using the service, Thanks again

Amazing, reassuring service from start to finish I had an issue with a car and didn't know my rights. After seeking advice from Victoria Greenwood at AA cars, they agreed that the problem shouldn't have happened and happily took on my case and mediated the whole process. She agreed with the dealer that the parts would be paid for and I received a payment back from the dealer in due time. I was extremely happy with the whole process and it took a massive weight off my shoulders. Vicki was always in contact via email and phone to let me know any updates. Great service and highly recommended if you have a problem.

Brilliant service Verity from AA cars was brilliant in handling the mediation between a car dealer and myself. I was surprised at how quickly my complaint was dealt with and found Verity to be both friendly and professional. I would always buy from a dealer that has signed up to the AA dealer promise as if things go wrong, there is a process in place to make sure this issue is resolved. Thank you Verity!

Full Refund! I was recently sold a car by a AA approved dealer that turned out to have a lot of faults. The seller then argued over many emails that the issues with the car were normal wear and tear and I was not entitled to a refund. I know nothing about cars or my consumer rights so eventually I turned to the AA mediation service who (by some miracle) managed to persuade the seller that a refund was the only way to resolve the dispute. Today I have received a full refund within a couple of weeks of contacting AA mediation who were very professional throughout.