Lane was very helpful Lane was very helpful, professional, knowledgable, and was able to show me and teach me very kindly.

With a helpful tutorial With a helpful tutorial, EMMA is easy to use and set up a template. It maintains most of the design even in lower versions of Outlook, which our system must use for security. The response time for any issues very quick and things are resolved in a timely manner. The running question/answer board also provide good insight when facing an issue.

Best support team! I have called Emma's support team multiple times. They are seriously the best support team on the planet. I know that sounds dubious, right? But they will train, fix, patiently understand what you need, and then help guide you through what needs to happen. Highest recommendation!

Great customer service help! Easy chat with online help or since I needed extra help was only a phone call away and low wait time. Knowledgable and helpful in helping close out the process I needed to add with my email provider.

Fabulous customer service experience Fabulous customer service experience when we were facing a confusing login issue. The support person I talked to on the phone was so warm, kind and helpful. It was a breath of fresh air compared to other customer service calls I've made with companies in the past. I was pleasantly surprised, too, because the automated message when I first called in said they had heavy call volume due to this same problem. But my call was answered on the 3rd ring and resolved in less than 5 minutes.