I reached out to a customer support… I reached out to a customer support email address thinking I would hear back in who knows how long. Within minutes, I had a personal (aka, from a live human) response and in less than an hour, my issue was resolved with only one additional email exchange. My support person, Whitney, was awesome!

With a helpful tutorial With a helpful tutorial, EMMA is easy to use and set up a template. It maintains most of the design even in lower versions of Outlook, which our system must use for security. The response time for any issues very quick and things are resolved in a timely manner. The running question/answer board also provide good insight when facing an issue.

I was much more than satisfied I was much more than satisfied, Adrian was easy to work with, he sensed my level of competence quickly, and we worked at my pace not his. I never sensed any level of impatience or rush (despite the fact that I knew this was one of many times he was needing to help people with the DKIM process. He even cut a short video for me to complete the final step, which was super simple and easy to use. And all the time he was working with me, he survived my chit chat without complaint.. A really good guy.. take care of him (please ensure he and his manager gets this weedback, thanks)

Best support team! I have called Emma's support team multiple times. They are seriously the best support team on the planet. I know that sounds dubious, right? But they will train, fix, patiently understand what you need, and then help guide you through what needs to happen. Highest recommendation!

Emma has top notch customer service and easy modern interface Our firm is a new Emma user and although we are still learning the finer details of the system, are most pleased with results to date, especially the excellent personal service from Emma Inc.'s team. The drag and drop interface is very well designed and intuitively easy to use, with every feature you might want. The "code your own" window is a hit with us because, well, we love to sit down and just do some nice relaxing HTML coding once once in a while! Thanks Emma!