Abby
GBSave your money Horrible horrible horrible quality. The hair feels dry and synthetic. It bunches up and feels like Amazon hair. I was told I need to give them the SKU number to receive replacement hair and that I can find it on the box the extensions came in. They said without this SKU number and if I threw it away, they can’t send me replacement hair. They failed to tell me I can just look it up on my account. So now I’m stuck with a credit that will get me maybe a pack of hair. I still used it anyway because wth am I supposed to do with a gift card??? The hair is trash I promise you. Save your money please. I hate to bash a business like this but when you hype yourself up on a website a saying you are the best company of extensions out there, you better be the best. I spent money getting these installed and taken out within a matter of a week. Everyone keeps coming up behind me and brushing out my hair. I keep getting asked what extensions I have in because they don’t want them. I’m sitting here with no shine in my hair and a matted up mess. The customer service lady seemed uninterested in doing anything she could to get me to be satisfied. I’m so upset. This company is an absolute scam. If you’ve had a good experience with Glam, consider yourself lucky.
Nina Hernandez
GBFirst time buyer! First time buyer!! I’m impressed! My order was set to be delivered yesterday and when I arrived home, no package was at my door step. I immidiatley emailed Glam Seamless and called the USPS carrier to report my package loss/stolen USPS opened a claim and under investigation to what happen. Glam Seamless responded to me this morning about my order not delivered and right away provided me instructions to report my claim. Kid you not with in an hour or so my claim was approved for a replacement. Let me tell you even though I have not tried out their product yet, of course it was stolen at my door step, their customer service and customer satisfaction is TOP TIER! I can not wait to get my replacement extensions !! Thank you again Glam Seamless !!
Anna chakmakchyan
GBI had a virtual consultation with… I had a virtual consultation with Amanda today and she really impressed me, she matched my perfect hair color and a true expert on the type of hair i would need and how many packs and her recommendations were right on point. I've never had such a service with any other company. Go Glam seamless, best customer service and care. Love this company and all their beautiful lines. Thank you Amanda you're a gem.
Alley
CAColour out of stock provided a new colour My colour was out of stock and they helped me find a new colour, gave recommendations for how many packs I should order and gave me a 10% discount! This is my second and largest order from glam seamless and the customer service is quick and fantastic! Ordering hair from Canada can be stressful with duty fees or quality of some brands here just are not the best. Glam seamless is amazing my clip ins are over a year old and still in perfect condition and I’m excited to try these tape ins. I’ve worn many brands of tape ins and clip ins before and they tend to shed however my glam seamless clips do not shed at all even a year and a half later! Thank you for your amazing customer service and quick action on helping me find a new colour.
Robin McArthur-Murphy
GBThe quality of customer service from… The quality of customer service from Griselda and Glam Seamless support team has been outstanding. The level of care, attention to detail and professional support provided is truly remarkable. They are very responsive and want to make sure that you have a great experience with their products. They made me feel like a valued customer and look to future business with them. I will be referring friends and family to experience these amazing hair products. Thank you again Glam Seamless Team!!!