Constantly lists items as in stock when they clearly don't have them... Extremely frustrating that they list items in stock when they clearly don't have them. It took over a month for me to receive an order that I placed and I had to keep chasing them down for order updates. They kept telling me that the order would ship out on a certain date and those dates came and went several times. Will look for a different site to order hair items from in the future.

If I can give it negative zero stars I… If I can give it negative zero stars I will. My mistake was not reading reviews on here before I placed order. Placed order on 23 March. I emailed them on 28 March to find out when my order will be shipped. I got an email response to say it will be shipped on 29 March. Nothing happened so I emailed on 2 April for tracking details and got a response to say that there was a problem with UPS which is a lie. I emailed on 3 April for a refund as they just lying. I got a response on 4 April to say there is a delay in shipment and I can wait or refund. I asked for a refund in my email on 3 April and 5 April and now they not responding to my emails. AVOID AT ALL COST, they just scamming people. I WANT MY REFUND. Stop trading if you can’t fulfil orders.

Excellent Customer Service I spoke with Zach and he was so helpful!!! My daughter has alopecia and wears a wig every day so Zach provided me with assistance to ensure we could order a wig that is economical yet looks like real hair and in a style and Color that is realistic for her complexion. Zach has gone out of his way to make sure we were satisfied customers and I look forward to working with him again soon!!!! Thanks for a great experience

Amazing customer service Amazing customer service! Great communication and I am beyond grateful for this patient and kind business. Order received in perfect condition and in a good amount of time. Will definitely shop here again!

They went above and beyond for the… They went above and beyond for the customer, phone conversation was very nice, and was very detailed in explaining thing to customer