customer
GBI had this helmet only 5 months when I had this helmet only 5 months when I got to ‘test’ it falling off over a jump. I didn’t feel any impact to my head even though the helmet had scrape marks. Customer service responded quickly when I emailed to ask about how to replace my helmet. My new helmet arrived rapidly. I’m really impressed with not only the helmet’s safety but also the helpful, efficient customer service. I tell every horse person I know about these helmets now.
Sarah
GBMy trauma void helmet saved my life… My trauma void helmet saved my life after a fall, and the MIPS avoided a concussion. I needed to replace the helmet after the fall, and the Trauma Void Customer service department was quick to assist in any way! They were prompt in issuing a half off voucher since I had purchased the helmet within the same year, and the ordering process and quick delivery made it all worth it! Will never buy another helmet brand again!
customer
GBGreat fit, nice look, unknown yet whether it prevents another concussion For the safety aspect, I don't know yet if the helmet works to prevent concussion for my 3x concussed child as they have kept their seat and not been tossed into any walls since receiving it. Fits well, is comfortable, and, according to other riders, looks "very professional!" I was ready to go through a few returns to get the right size, but with the very specific sizing, we got it right the first time. Hurray! Long-ish shipping time (but then I'm used to 2-day shipping offered by enormous online retailers).
Jordannas Lei Calvert
GBBest quality product. The best quality helmet I've ever tested, and I can assure you that their equipment is safe. They also sell a variety of other items, such as boots, saddle pads, and other accessories, all of which are of excellent quality. I promise you'll enjoy buying some here!
Katherine Novotny
GBComfortable, but bad chin strap design. Edit, they are replacing my helmet! Trauma Void is replacing my helmet because of my chin strap issues. amazing that they are standing behind their product this way! I really like the fit and comfort of the helmet. Unfortunately the chin strap is a problem. It doesn't stay tight, and the daily adjustment means I have to remove the little chin pad, which is losing it's stickiness and not wanting to stay put anymore. The extra length of the strap requires that pas to not be sloppy. This is a shame because otherwise it is a fantastic helmet.