Trauma Void customer service has been… Trauma Void customer service has been exceptional. I had a fall recentyly and they immediately helped me with a discounted replacement of my helmet. Their policy ensures that riders are safe. They have been helpful and concerned for my safety, always responding promptly by email or phone. They just couldn't be more helpful and understanding.

I bought the smallest size available… I bought the smallest size available for my daughter. It fits her head, but unfortunately the straps are very awkward and come much too far forward on her face. I think the children's sizes need to be reworked to fit their different face/head structures. It's not just a smaller head circumference, but a whole different fit for the harness that is needed. Also, the sparkly bands the microfiber version were not obvious in the pictures or description. My daughter is thrilled, but I would not have purchased the product had I known it had sparkles. We foxhunt and those are not appropriate in the field.

Comfortable, but bad chin strap design. Edit, they are replacing my helmet! Trauma Void is replacing my helmet because of my chin strap issues. amazing that they are standing behind their product this way! I really like the fit and comfort of the helmet. Unfortunately the chin strap is a problem. It doesn't stay tight, and the daily adjustment means I have to remove the little chin pad, which is losing it's stickiness and not wanting to stay put anymore. The extra length of the strap requires that pas to not be sloppy. This is a shame because otherwise it is a fantastic helmet.

You won't go wrong with this helmet You won't go wrong with this helmet, it's Safe AND Stylish- not the mention the the customer service is STELLAR!!! ***** Thank you Ms. Patricia for calling me personally on a Saturday about my fitting question~ the 2nd liner did the trick!!

Needed to get a replacement because of… Needed to get a replacement because of an accident involving my Trauma Void helmet. Company was great even though we had no receipt and helmet wasn’t registered (long story!) Very helpful staff with pretty much immediate response to emails and phone calls.