Received bad product Received bad product. Reached out to customer service to question their product. Was questioned on every possible thing from my products to my care to my installation time to find out that I could quite possibly have received bad hair. At the price I paid, and what I pay for installation and removal, the only solution is to have it removed and send it in with a free label on a chance the quality will find something wrong with it. I have used other brands in the past. I loved Laced colors, but quality is lacking. Hair feels like straw, looks unnatural, will not dry with my Dyson Airwrap or curl with it either! You are selling bad product without remorse and that makes for bad business! I truly hope you change your ways or your product, because this is a huge investment for people!

I cannot express how great Laced Hair… I cannot express how great Laced Hair has been! My transaction went smoothly and I received my hair super fast! The hair quality is impeccable!! Will def order in the future!

Excellent Customer Service and Amazing Hair!! Excellent customer service. The product is unbelievable and highly recommended for anyone looking for extensions. The hair last so long it is definitely worth paying more money up front than the cheaper brands. Believe me you will never regret it.

Worst hair and company ever Worst hair and company ever. Im a licensed cosmetologist. I ve been using hair extensions since I was 19 (now 34) and this hair felt horrible from the first day. One wash and forge about it! For 659$? The company deleted their reviews on facebook and on their web! So what are they hidding? They even Blocked me from Instagram cause I left a comment about my horrible experience!

I love the hair, but This is by far the worst customer service in the beauty industry. I’ve been a stylist for 20 years. The last hair extensions I bought (last because I will no longer use their product) lasted 5 months. They gave me 5% off my next purchase- a whopping $17. They are rude and don’t stand behind their own product. The founder is super sweet but has entrusted her company into the wrong hands. Buy elsewhere!