Received bad product Received bad product. Reached out to customer service to question their product. Was questioned on every possible thing from my products to my care to my installation time to find out that I could quite possibly have received bad hair. At the price I paid, and what I pay for installation and removal, the only solution is to have it removed and send it in with a free label on a chance the quality will find something wrong with it. I have used other brands in the past. I loved Laced colors, but quality is lacking. Hair feels like straw, looks unnatural, will not dry with my Dyson Airwrap or curl with it either! You are selling bad product without remorse and that makes for bad business! I truly hope you change your ways or your product, because this is a huge investment for people!

Great company! Great product! Very professional, and sweet staff. The timing of product becoming available, shipped, or ready for pick up is very timely and always fast. I’m always recommending this company for their quality hair and exceptional service!

I am baffled by how bad these… I am baffled by how bad these extensions are. This company used to be great. Both my sister and I have used laced extensions, however both of us bought have had the worst experience this year. We use different colors and we both bought around the same time....twice! We have decided it would be better to buy cheaper hair, because the quality would be the same. Don't waste your money. It's n of t worth the risk to end up with straw.

The staff is more than accommodating The staff is more than accommodating. The color is fantastic, quality of hair is superb. I just wish they had shorter lengths so I didn't have to cut so much off for my volume clients that do not want to use tape ins.

Online Education through Laced was 100% worth the investment. I was so happy when I learned that Laced Hair was providing online education. During COVID and being out of work it is nice to be able to refresh and continue your education in the safety of your own home. The presentation was amazing, I was super impressed. I learned so much that I didn’t learn in past extension classes. I will definitely be taking future education from Laced Hair!