Best customer service around Not the first time ordering coins and each time have received excellent customer service. Several years ago, I was tasked at my volunteer fire station to create and purchase coins, and the process was extremely fast and accurate. Now, at my full time job, we created a unit coin and used ChallengeCoins4Less.com again, as I had nothing but excellent remarks to say about them. Matt was always super helpful, and we were supplied 5 drafts before we had it perfect. They are very patient, and straight forward with pricing. Questions were answered promptly by both email and on the phone. You actually talk to a REAL person without having to dial all kinds of extensions to reach someone. Hands down one of the best experiences I have had. Also, they make re-orders super easy! Coins are of excellent value, arrived in great condition, and are made to last.

Not a good experience Not a good experience. Do not recommend.

Outsourced to China I had no problems with the ordering process or customer service and the coins turned out better than I expected. The only problem I had was although this is an American based company I did not realize the coin production was outsourced to China. It would have been nice to know that before hand.

MADE IN CHINA MADE IN CHINA. Their web page claims "If you want military coins, we can furnish coins your unit will carry and display with pride. We have the honor of supplying military coins to every U.S military branch, whether Army, Navy, Air Force, Marines, or Coast Guard." BEWARE- these coins are made and shipped from CHINA. If you are not concerned about purchasing a product from a company that gives the perception that they are a small business but really outsources to China the product is good.

Customer service was weak Customer service was weak. Easy reorder but my emails weren’t responded to for over 48 hours and I had to call to complete order